Returns & Exchanges
At Wardrobes Direct, we want you to be completely satisfied with your storage solutions. If your wardrobe components or accessories aren't the perfect fit, we offer a straightforward return and exchange process within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Contact our customer support team with your order number and details of the items you wish to return to receive a Return Authorization number.
- 2.Prepare the Package
Carefully repackage the items in their original protective packaging to ensure they remain undamaged during transit back to our warehouse.
- 3.Schedule Collection
Once authorized, we will help you arrange a courier pickup or provide you with the address for our nearest regional distribution center.
- 4.Inspection and Refund
After our quality control team inspects the returned components for resale condition, your refund or exchange will be processed within 5-7 business days.